Service Learning A Good Place For All Of Us - 1604 Words

Theodore Roosevelt once said, â€Å"This country will not be a good place for any of us to live in unless we make it a good place for all of us to live in. Service learning is an educational strategy that integrates community service with instruction and reflection to enrich learning experiences, teach civic responsibility, and strengthen communities. Fortunately, I’ve had the opportunity to volunteer at the Middletown YMCA as an Academic Tutor and the Mental Health Association as a Crisis Intervention counselor. Helping out an innumerable amount of people through service learning has made me learn a considerable amount about others and most importantly, myself. Having done a lot community service throughout high school and with the Honors Program, being exposed to the lifestyles of other people, made myself as a volunteer more aware of the needs of the less fortunate. As an immigrant from Paramaribo, Suriname, I have experienced great adversity, developed independence, and r esponsibility. Coming from an underdeveloped country has enabled me to realize the countless opportunities I have here. As a result, my past experiences have given me the drive and ambition to give back to anyone in need of assistance. YMCA Volunteer Work Tutoring at the YMCA has probably been the most challenging and rewarding part of my service experience. Throughout high school, I participated in a program called Youth and Government which is completely funded by the YMCA organization. Youth andShow MoreRelatedThe Early Years Learning Framework For Australia1431 Words   |  6 PagesThe Early Years Learning framework for Australia Document is important to have in our Schools; as it talks about how Children are confident and involved learners, we need our student’s to be confident and involved in all aspects of learning in the classroom. 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Franchise Support Free Essays

string(26) " directors and many more\." UNIVERSITI MALAYSIA SABAH BG33303 PENGURUSAN PEMASARAN FRANCAIS Chapter 20 Summary NAME| MATRIX NUMBER| Safrina bte Ahmad Shah| BB10110567| Julianne Wing| BB10110274| Mohammad Harith b. Elias| BB10110334| Norhanim bte Hj. Yasin| BB10110442| Norhafizah bte Kasman| BB10160784| Ching Siok Chun| BB10110093| Franchise Support Constructive support of franchise is important for effective operation and overall success of the franchise system. We will write a custom essay sample on Franchise Support or any similar topic only for you Order Now Franchise support of franchises is important because it will develop and maintain sufficient and improve communication skills between the franchisee and franchisor. The franchise support service will ensure profitability, self-employment, striving to be successful, opportunity for growth, and a success or failure story. Opportunity to earn profit is the major driving force for people to start a franchise business. Franchise service support act as an intermediaries in between the franchisor and franchisee in providing training, suggestions to maintain strong sales and improve profit margin to the franchise business. Regarding the self-employment matter, this franchise support service provides methods, programs, and suggestions for improving and assists in solving problem. In order to become successful in the franchise business, the franchise support staff should offer praise, encouragement, and instruction to the franchisee because working in the positive environment will ensure success to the franchised business. Franchise support services help franchise business to grow by introducing new product and services, marketing techniques, and carefully planned promotional campaign will help franchisees to keep a positive outlook on the business and continue to look for alternative to expand business and increase profit margin. The success or failure story of the franchise business is determined by the management team on how they manage their business properly. Getting the right employees with good discipline, giving good hospitality services, working environment is comfort and relaxing, and others show that the franchise supports service assists them in order to maintain the high standard of the franchise system and vice versa. COMMUNICATION As we know, communication is very important factor in daily business activities. Communication involves individual or group in particular businesses. In franchising, a good communication process is very important for the franchisor and the franchisee. Information system that been used by franchise system should be clearly and easy to link with other function and decision making as well. The more effective the communication, the more effective the supervision. There are several communication tools that are typically been used to deliver the information First is telephone. It is highly effective mode of communication, because it is more faster and get 2 way communication. Telephone contacts are important to keep the franchisee informed about the plan and activities for parent company, to evaluate franchise performance of record and also to let the franchisee know what assistance to expect from the franchisor. Phone contact can be set up in many ways, such as through planned telephone calls. These actually to develop interrelationship between franchisor and franchisee in order to retain the support between them. Usually planned calls are to discuss the sales level, product and service support, promotional plans and also to raise any questions given by the franchisee. Second are spontaneous telephone calls. It is actually to boost the morale and feelings of interdependence of the franchisee and the franchisor These kind of calls actually can help the franchisor to understand the immediate concerns of the franchise, get a feel for the franchisee’s general attitude over time and determine if there is nything the parent company could or should be doing over and above the regular services its providing. While the third one is conference calls. These calls being conducted by contacting several franchisees at the same time. Letter or earlier phone contact should be prearranged to ensure the attendance of franchisees within a district area or region. These calls usually to inform the franchisee about the current plan of franchisor such as promotional activities, new product and services, and new contest or customer relation project. Another communication method is internet websites. It helps people to get connected with other people around the world. Same goes to franchise, all business activities can be conducted through internet such as processing orders from suppliers and channel members and do promotion. For franchise, it can expand internet into intranet where it allows the franchisees to access their information system by using secret password. By this way, franchisees can read the report and also any updated issues or activities provided by the franchisor. Chat room is available for them to do the conversation and discussion about certain issues. Moreover, franchisor and franchisee also can work together through extranet, where they can make their order after review the supplier’s products. Next is email. Email is more convenient to use in order to send any documents or messages to other functional members, suppliers, staffs, different companies, family member and also between franchisor and franchisee. This is because, email can save their costs and required less time compared to other communication methods. Through email, the messages can deliver faster to the other parties and also get their feedback. Moving on to the next communication tool is mail contacts. Mail contacts are mails that are in forms of newsletters and activity reports that are distributed for the purpose of providing instructions, supplying advertising, promoting materials and discussing any legal matters that arises. In other words, mail contacts communication are follow-up information that are resulted from conference calls, issues or questions raised by franchisee, spontaneous calls or suggestions for advertising promotions. These letters are sent by sales manager or the president of the franchise system all for the purpose of assuring a continuing support and service from the main office. Last but not least are visits. Visits are one of the communication tools that come in the form of personal, support-service and training visits. Personal visits are very important to a franchisee when it is especially done by a representative of the main franchise home office such as the president, vice president, franchising directors and many more. You read "Franchise Support" in category "Essay examples" Personal visits can be known as an excellent public relations tool which is effective for solving and addressing problems that may arise from the company. Whereas for support-service visits, the purpose of these visits are for helping and aiding the franchisee in order to resolve the problems in its operations by providing hints in dealing with the rapid change in competitive conditions. As for training visits, it is where visits are made by home office staffs that are involved in the preopening and grand opening training of respective franchises solely for the purpose of the value of royalty fees being returned to the business. FRANCHISEE TRAINING To developing a training operation involves three major actions by a franchisor: designing and implementing a training unit or function, establishing a training location, and developing the training program, including the philosophy, learning and skills to be achieved and the methods to be used in providing the training. Usually a person who was in charge of training program has experience in each major function. There are two critical requirements that must be met by anyone put in charge of a franchisee training program: The person must have knowledgeable about effective training process and must have both depth and breadth of understanding of the operational needs and characteristics that will ensure success in the particular franchised business that necessary because need to be able to incorporate into training program (1) production/operations methods of the franchised business, (2) accounting, marketing and personnel practices and (3) effective methods of developing and maintaining constructive franchisor-franchisee relationship. Training function was important to continuity and growth of the franchisee system, the head of training is part of the upper management of the organization. The center is the original location of the franchisor that can locate almost everywhere or can locate regionally. Example insurance company that provided located for training program in their regional in headquarters. It’s because to enhance their control of the training process and ensure continuity of subject matters to be presented. Training program usually will take at least five days long and may last for up to two months and vary considerably from one franchise system also provided that vary in length, complexity, and subject matter. This training will teach the franchisees and other employees the skills necessary for them to more successful in this business. The objective for training is the skills to be learned, and the training methods to be utilized are carefully put together. From the book or manuals the franchisees can learn the business rather than be taught. Franchisor also provided lectures, group discussions, situational problem analysis, and an independent, hands-on performance under the guidance of experienced trainers was the best business. Other than that the focus in this program is self-application through actual performance of operational required within the franchised system, whether the training takes place in a training center or on the job at the franchisees own franchised business. Three major component of franchisee training:- ) Preopening Training ( Formal ) Preopening training was a first general franchisee training that we will explain. Usually preopening was the most intensive training period. Most franchised require one week or 300 hours of opening training. For preopening the training will consists in classroom that include planning the franchised business, hiring, purchasing, merchandising, advertising, business management, cash and inventory control, and production/operational methods. Franchisees have the opportunity to meet three and twelve or limited number of franchisees to discuss their expectations, desires, strengths, and worries with other franchisees as the individually and collectively anticipate running their own operations. After meet for the training franchisees will feel the advice was very helpful in developing loyalty to the franchise system, creating individual within the franchise organization, and learning or improving skills of operations for the franchise. Manual for the operations usually include finance, operations, marketing, management, and service/production. Will include audio or videotapes, that can descriptions of all franchise operations and usually include operating procedures suggested or required by the franchisor. A manual was an important thing to both franchisor and franchisees because franchisor not only offers a training approach, but also affords protections incase any dispute or questions arises regarding appropriateness of methods used in training franchisees. But for franchisees, the information they need to know on order to function effectively within the business environment of the franchisor was in the manuals. Lastly, references was already provides to refresh the memory or to solve some problem that arises during a workday. 2) Grand Opening Training ( On-site ) For the grand opening of a franchised business, most franchisor sent either the training manager or a member of the training unit to work with the new franchisee. Grand opening training consists of one to two weeks of in-depth work experience in which the trainer assists the franchisee with grand opening of business. They are trains the staff in operating procedures associated with service/production, finance, marketing, and operation. The franchisor representative often stays with the franchisee until the newly opened unit is running smoothly, which may take from several days to several weeks. The length of time can vary considerably as a result of the normal difficulties of any grand opening or because of unexpected problems or complexities. For the service-oriented businesses, franchisors provided between two and seven weeks from the time the training begins to the actual grand opening business. This period includes one to three weeks of intensive training at headquarters as well as one to three weeks on on-site training to prepare for forthcoming grand opening. At the time of grand opening, the franchisor representative stays with the new franchisee for the first full week of operation. In this way help both parties, franchisor and franchisee in builds a good business relationship, as the evidence of franchisor commitment and as a return, hopefully earning loyalty, enthusiasm, and team spirit from the franchisee. ) Continuing Training Program ( Postopening ) Some franchisors provide training at quarterly, semiannual or annual meetings between the franchisor and franchisees. Others hold seminars on specific topics of current interest to franchisees as the need arises. Most of the national or international franchise systems provide a regular schedule of training at their headquarters or at the site of the franchisee requesting the training. The training is given during the regular weekly or monthly visit by the field representative to the franchise site and addresses such areas as quality control, financial or accounting methods, advertising or marketing developments, or new methods, equipment, or products and services being introduced by franchisor. There are some franchisors are provided specialized training and advice to some franchisees. In example, a franchisee who has a territory that appears ripe for expansion may receive training in location analysis, market analysis, lease negotiation and construction services. There are many franchising firms provide ongoing training to their franchisees and the employees of the franchisees. Ongoing training varies widely from franchisor to franchisor and from industry to industry. Regional and national meetings for franchisees are often loaded with training opportunities such as marketing updates, industry trends, new product and service developments, franchisor policy and procedure changes, or informal exchanges of ideas among franchisees themselves or between franchisors and franchisees. The most important role in the delivery of continued training is field representative. They often work directly with the franchisee at the business site, providing expert counsel, giving on-the-spot management and operational suggestions, providing instructional video or audio materials for the franchisee and employees and serving as a channel for sharing new ideas that a developing across the franchise system. Ongoing training is the primary method for most franchisors to initiate new products or services into the franchise system and also as the ideal vehicle for transferring the knowledge and skills required to keep the franchise system be more efficient. How to cite Franchise Support, Essay examples

Targets Supply Chain free essay sample

The company advanced from a single discount store to earning its successes over the years from conventional leased superstore practices and discount vending, in addition to general retailing the organization continued to expand in an increasing rate based on sales, even though the forward focused was based on overall merchandising. Target Corporation had announced their financial revenues to be estimated at $69. 9 billion at the end of January of 2012 (TGT Annual income Statement 2012). As the organization strived to reach organization benchmarks, Target supply chain played a significant role in providing all of the organization success.. The main purpose of this research paper is to gather, analyze and assess Target’s supply chain and the efficiency it provides to the overall organization.. Overview of Target’s Supply Chain As one of the top leading retailers in the nation, the Target Corporation’s has created a way too easily respond to the overall demands of their consumers by proficiently refining the organization logistics of the supply chain. Some of the ways the organization choose to become more effective, is by enhancing shipment and transportation costs to create leverage on operations, this process has provided more value to the transport networks. These are just a few active solutions that Target managed to expand and continue to monitor and evaluate in depth. Being a hands on organization, each opportunity that Target recognized were eventually pursued to bring and increase value of the organization chain, the organization is able to effectively managed and empower its supply chain by refining the overall logistics function. By refining the function it enabled the organization to enhanced, streamline the communication process with vendors, and created strong ways to meet service necessities as a business (NTE, n. d. ). This research paper will cover and address each of the seven main components within the supply chain. Each section will include product and service, value delivery options, order processing amp; management, procurement, inventory management, processing and transportation.. Product and Service Specification One of t most vital part of the supply chain is the product and service description. Target’s main focus is to provides services for customers, the organization emphasizes is geared more in the direction towards the products. With the new technologies provided data processing has allowed Target to minimize costly procedures as well as improving their product differentiation, quality and service (Department Stores/Broadlines). As the nation’s leading retailer, knowing the information of each product is a significant part of controlling goods including who the manufacturer is, if the product is compliant with current rules and regulations, and many more specifications that characterizes the product’s features to be specially included in Target’s product portfolio Order Processing and Management There are three main roles and components within the order processing and management stage. One of the stage components starts from the foundation of supply to the fabricators of the alteration process. From the creators, a purveyor processes the orders after a systematic evaluation of the retailer prepared shipment. The retailers obtain the shipment and place it within it inventories, in where consumers will be able to complete purchase transaction. This particular classification is modeled to provide impartial, constant, and auditable portfolio appraisals for external monetary reporting purposes (Feller, A. , Shunk 2006).. Value Delivery Options The value delivery option is another component that supports the supply chain. Providing attention to the changes within consumer demands that will aid in rapid production of consumer products. In order to gain a larger view of the said component it is vital that the value-based method must be clearly understood. Based on the findings of (Feller, A. , Shunk 2006). the ability to realign the structure of the supply chain, this process will allows the supply chain to sustain its effectiveness by adopting to changes in consumer necessities with merchandises of larger value. A diversified supply chain is constructed to match the overall components of the chain with customers need in mind. But if this construction of the supply chain doesn’t match the needs it will make nearly impossible for the organization to provide said products and services to the consumer. Procurement The procurement section of Target’s supply chain is an essential part of how it replicate costs to customer requirements. The overall affiliation between customer fulfillment and the supply chain are closely linked to products that are designated based on benchmarks that have been appropriately matched to target costing structured with market criticism and feedback provided. When focusing on purchasing products to sell to customers, the organization selects and processes the best option that best matches Target’s organizational structure, terms and condition of shipping and consumer requirements (NTE, n. d. ). Inventory Management Inventory Management is the fifth component in the supply chain. Its is very important to have an operative inventory that upholds great turnovers rates and enables a equally balanced system of shortages and excesses. This balance will benefits the fundamental value of the organization, it also builds and promotes a solid supplier relations and co-partners in the universal supply chain. Targets product portfolio is extensively diverse in inventory; this diverse inventory must be managed with a close eye and never ignored Processing amp; Transportation The supply chain sixth component within Targets supply chain is processing and transportation. The overall ability that Target’s has to process products relies on how successfully they obtain and allocate. The rganization regional distribution centers are located on both coasts, East and West side of the United States, Having it’s distribution center spread out enable Target to provide services and supplies too all of it 1,600 retail location in order to maintain and provide a competitive advantage over their major competitors, This process give the organization the ability to forecast and control costs (Pham 2007) In a perfect world a responsive processing system as well as a receptive transportation network that is integrates into the supply chain to improve overall reaction time to customer demands and necessity, because it provides the organization the ability to take control of the distribution of goods upon delivery goods arrival. Assessment of Supply Chain Efficiency Target’s supply chain seems to have a streamline and efficient balance in where delivery prices are maintained and continues to quality products that consumers requires while building valuable connections with suppliers, market the organization known within the marketplace as the second largest retailer in the country. While Target fights when gasoline prices rise, the organization strives to involve the corporation to make instantaneous substitutions that will allow a shift in strategy within the supply chain (Pham 2007) Relationship of Supply Chain to Demand Chain Target as and organization put itself in a position to continue on improving their essential capabilities by successfully handling their supply chain. It is important for Target in identifying customer requirements, processes and the overall usage of the demand chain with the supply chain. It is vital in to focus on the entire value chain for both the customer and the stakeholder (Walters, D. , amp; Rainbird, M. 2007) Conclusion Meeting consumer requirements is one of the organization pillars for producing the best products and services. Target’s main focuses and priorities are obviously reflected within each of the components in the supply chain. The processes of reducing costs, identifying issues, and improving product quality is an ongoing process for any organization, but Target faces this dilemma on daily basis, in where the process is being managed in the value chain to meet their clients demands.